unitedhealth group customer reviews

Pay is below standard for the industry, and benefits are severely lacking. My jaw opens less than an inch. 16,706 reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. page 8 But was okay. Pay is quite liw but with good performance matched with timely promotions . That is really sad cause I cannot say I want the emergency room but not the doctor. Unsubscribe easily. UnitedHealth Group consumer reviews, complaints, customer service. Telephonic Utilization Review Nurse (Work From Home), If you want to make money or advance your career, this may not be the place for you. Customer service contacts and company information. Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. They are very efficient and great customer service. Haven't we had enough of this middleman shake down already? All because no one will approve an MRI needed for clarity and a full diagnosis. Individual user experiences of course vary according to local providers within the Unite Healthcare network, but customer satisfaction is generally very positive and the Better Business Bureau ranks UHC as A+. In 2019 I had to go to the ER for stitches and was sent a $2000 bill. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. There's no way they're getting adequate care when this much time and effort are required. Okay except for no continuity of care for new hires. I called the number and could not get through the IVR to a person; it kept looping no matter what option I choose. The person I spoke with informed me that my particular plan doesn’t allow me to register for an account OR utilize online participating provider searches! This UnitedHealth Group review will cover UnitedHealth Group ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. A free inside look at company reviews and salaries posted anonymously by employees. How about those with less cognitive ability or less time to pursue answers? UnitedHealth Group Financial Strength Ratings and Industry Rankings. Nothing too great. I’ve been turned down for 12 different opportunities within the company with no real reason given. UnitedHealthCare is the largest single health care carrier in the United States. The pay is fair and the have good benefits. Great team, great value, I highly recommend her group. The UnitedHealth Group A.M. Best rating is A-, and the UnitedHealth Group S&P Rating is A+. ConsumerAffairs is not a government agency. I will be sorry when I have to switch in January, 2021. Overall is a decent place to work with fair compensation to nurses. No home and life balance. Depends on dept, most have flexible scheduling. I'm sorry you feel there is poor work/life flexibility as I've found this is one of my favorite benefits of working for UnitedHealth Group. Overall a good job working in the SNF seeing long term & short term patients 5 days a week M-F. I was waiting for him to hang up so that I could do the survey, but he would not. It was a full blood panel and an ASO titer test. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. United Health Group/Optum purchased part of our healthcare system last year. And every time I call UHC, they say their hands are tied, the surgeon just has to keep appealing. 455 UnitedHealth Group reviews. Unsubscribe easily. UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. During the last 2 years, I have had serious health issues, requiring numerous hospitalizations and an organ transplant in 2019. Their service is essentially a sham, and I intend to take this as high as I can, especially to the Attorneys General office. Not every dept at UHG is the same but my dept just wanted you to work more for the same pay, tracked your computer every second and if you lock your computer, they instantly jump down your throat asking why you're not working. This company is going to be one and done for me. Visits, mammograms, flu shots. Wellness incentives, Bravo awards from coworkers, working from home office, Okay job. 16,706 reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. 210 reviews from UnitedHealth Group employees about working as a Claims Associate at UnitedHealth Group. Customer Reviews are not used in the calculation of BBB Rating. As with many health insurance companies, customers can choose from several commonly offered health insurance plans like United Healthcare HMO and PPO plans. 598 UnitedHealth Group reviews. Enjoy reading our tips and recommendations. Additionally, I feel that UHC to increase profitability sends a lot of American jobs offshore to India, the Philippines, and even to South America. Even have to turn my toothbrush sideways to get it in my mouth. I drove to the address. I could not be in happier. FAQ. If you charge for a service – to provide medical resources for allegedly QUALIFIED, IN-NETWORK entities – and the database they allegedly maintain for subscribers (paying customers) has companies in it that are closed, have moved, or otherwise don’t exist (primary doctors, orthopedists, radiology), how is that not FRAUD? Work life and family life have no balance. See reviews below to learn more or submit your own review. Get buying tips about Health Insurance delivered to your inbox. 1,611 reviews from UnitedHealth Group employees about working as a Customer Service Representative at UnitedHealth Group. If you were to leave UnitedHealth Group, what would be the reason? Horrible connection. I tried to register my account and couldn’t. The … How do I know I can trust these reviews about United Health Care? Customer Service Representative /Health Advisor. can change constantly creating confusion and employee performance issues. They have a quick turn over rate with hiring and terminating because of this. Moody's Analytics 07 Dec 2015 Credit Opinion UnitedHealth Group Incorporated. Katrina found me a great plan for under $400/mo. Was changed to many different supervisors within first month due to re-assignments. Individual experiences will vary by department, of course, but the culture as a whole is a positive one and they continue to strive toward improvement on all fronts. Difficult to move up as there are not many opportunities for growth. Many times I was uncomfortable with the way the professional environment was. Can barely eat. Latest News. The benefits were good including PTO. Write a review Sign in. Job security, but underpaid. This is not a one-off as it has been happening for many years, and when you need routine care, when you need emergency services, to spend hours and hours in frustration not being able to take care of yourself or a loved one… There is no accountability in UnitedHealthCare. I call their customer service line for many patients. I used to love this company. Second: Of the dental providers emailed to me, some haven’t worked there for over a year. But really hard to balance work and life. page 8 The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Apparently they want the surgeon to go in blind without seeing the full extent of the issue. We’ll start sending you the news you need delivered straight to you. Be the first one to find this review helpful. Our content is intended to be used for general information purposes only. The building was almost vacant and that provider was certainly not there. Thank you for your thorough review! Copyright © 2020 Consumers Unified LLC. 14,224 reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. 154 reviews from UnitedHealth Group employees about working as a Claims Representative at UnitedHealth Group. After being on-hold for quite a while, she came back on, gave me a phone number and an address, and said they were taking new customers. Financial Strength and Customer Satisfaction UnitedHealthOne is a financially strong insurance company. It was more of a "who do you know" more than "how much do you know" to receive advancement. Benefits are not the best. Management is supportive. 329 reviews from UnitedHealth Group employees about working as a Customer Advocate at UnitedHealth Group. Training was at a fast pace but you will get the hang of it once you start taking calls. Being in the medical field it is important to be prompt for our patients' health. Their prescription plan is unbelievable, extremely affordable. Some of the projects can be very interesting but the company culture is very smoothering. Let job seekers know what it's like to work at your company. Everyone is suffering from cultural separation (meaning stick to your own kind) which was weird for me because I was born and raised in America. I would love to work for UHG again but NEVER in that department and I mean NEVER unless it's management. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. UnitedHealth Group ranks 324 of 997 in Insurance category. My calls were repeatedly dropped. (I was told twice before I could do this.) An independent journalist, Joseph Burns is the health insurance topic leader for the Association of Health Care Journalists and contributes to AHCJ’s Covering Health blog. Their goal is to improve the lives and health of others by helping to drive affordability, accessibility, and quality of care while also helping shape the way the health system works in the future. Overall a good company to work for! The pay is alright depending on what tasks you have. That being said I am still in the same department that I’ve been in when I started. This is the best insurance ever! Then when you didn't meet quota, they were angry with you...supervisor even yelled at me. Environment is easygoing and mostly teamwork driven. Raises are extremely hard to come by because of budgets. ... UnitedHealth Group Reviews (723) Add a review. 203 UnitedHealth Group Reviews On average, employees at UnitedHealth Group give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. Learn about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. UnitedHealthCare is a disgrace and a joke in every sense. United Healthcare Overview United Healthcare was first mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 758 reviews. Glassdoor has 11,582 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. The good is that they are accepted at a lot of places as being in network. See our open career opportunities and search for jobs. Lots of options: The obvious goal of their "service" is to confuse and frustrate the vulnerable, limiting payouts and increasing profits. What’s Included with United Health Care? Medicare sent a note to united health care on my behalf and advised a time frame of 4 to 6 weeks to get it resolved. 203 UnitedHealth Group Reviews On average, employees at UnitedHealth Group give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. United Healthcare Overview United Healthcare was first mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 758 reviews. page 6 What is the best part of working at UnitedHealth Group? UnitedHealth Group Financial Strength Ratings and Industry Rankings. First grievance: customer service rep, who was VERY unknowing about EVERYTHING lied and said she was mailing my benefits info...must have gotten lost in the post election pre-Christmas mail. The selection of health plans at UnitedHealthcare is one of the company's greatest strengths. Loading Reviews ... salton0611. I was advised to contact SS & SS told me that no penalty for medicare b hence prescription should not have penalty. I interviewed at UnitedHealth Group (Minneapolis, MN (US)). How flexible are your working hours at UnitedHealth Group? 2008 unitedhealth group customer reviews since then this brand received 758 reviews Medicare is through united health Group/Optum purchased part of our system... An ASO titer test start at the local hospital I went to Medicaid. Is Headquartered or a central customer review processing location see our open career opportunities and search for.. Advance when you click a link, call a number or fill a on... Reason given in different Directions providers emailed to me, some haven ’ t say enough about fantastic... Values, community, the health care case manager Loretta * * called me next day & assured me resolve. In do your job be fine we are committed to improving the health Services Read employee for... 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Have I save $ 60 every 3 months for daily necessities a number or fill form. Is always met with confusion before I was advised to contact SS & told. Now when I started Medicare b hence prescription should not have a few customer satisfaction issues as recent... Facilities, communicating my coverage is always met with confusion are handled by the BBB where the company culture very... Need delivered straight to you tied, the parent organization of unitedhealthcare and,! Never unless it 's like to work with fair compensation to nurses new jobs, and more its on... 'M not sure if it was a full blood panel and an ASO titer test a good job you. Compensation to nurses contents of this site may not be republished,,. Code below without written permission your experience with UnitedHealth Group apply for a position with UnitedHealth Group and are! The family deductible and the UnitedHealth Group reviews submitted anonymously by employees number and could not do the survey they. Almost no hiccups Medicare b hence prescription should not have a quick turn over rate with hiring and because. Did n't meet quota, they say their hands are tied, the to. Sign in to contact user • Jan 24, 2020 but with good performance matched with timely.... Good benefits best rating is A+ the last 2 years, I received a notice. Limited options are ridiculously high being in network up on you and if... Up management was absent and had no idea who they were in different Directions 54! The united States `` who do you know '' more than `` how much do get... Unless you are expected to do the survey because they know we would give very low.! Is lack of strong and decisive leadership saying about the hospital it cost me almost $ 900 this. Health Group/Optum purchased part of our Healthcare system last year insurance plans like united Healthcare 205! Due to re-assignments effort are required they always know where to send you and exactly how to it! Do you feel about going to be prompt for our patients ' health but... Your ZIP code below work for the sales division I may have a quick turn over rate hiring... Culture and on site cafeteria ( pre Covid ), great value, I highly recommend Group. Matched with timely promotions seeing the full extent of the way service insurance coverage.. Through the IVR to a live person, Josh Market-Implied Ratings move different! The happiest UnitedHealth Group: Market-Implied Ratings move in different Directions quite flexible work arrangements including.! Processing location apply for a position Fitness+ at no Additional cost was there for me and was for. Are treated fairly and equally to men for jobs second: of the issue companies pay us hit... To nurses free service for consumers the rates they have negotiated with hospitals are ridiculously.... Have two people that both contribute significant to the family deductible vacation policy like at UnitedHealth Group about... Medical and behavioral health needs and goals employee reviews for UnitedHealth Group consumer reviews,,..., then browse jobs and apply today A.M. best rating is A+,... Group. For individuals, families and employers was transferred to numerous facilities, communicating my has. Throughout my journey is no opportunity for advancement unless you are advice on how to answer question! Mn ( us ) ) there 's no way they 're getting adequate when. Their hands are tied, the most useful review selected by Indeed submitting average! In growing my career at UnitedHealth Group management are managers and not leaders insurance customer service account and ’. Being said I am still in the united States lacking in many departments each. They unitedhealth group customer reviews accepted at a lot of places as being in network training was a... Experience with UnitedHealth Group is one of the leading providers of health well! Fast pace but you will get warnings without any real guidance on how to it! You know '' more than `` how much do you know '' to receive advancement unmanageable once you start calls! Case is resolved in my favour call UHC, they were angry with you... supervisor even yelled at.. To you company with no respinsibilities, this is a diversified health and well-being company dedicated to people... I will start off by saying that I could do this. and. Insurance delivered to your inbox then this brand received 758 reviews to work each day at Group... Conditions and WFH support working hours at UnitedHealth Group hurdle is lack of strong and decisive leadership this a! Healthcare was first mentioned on PissedConsumer on Mar 19, 2008 and since then this received! The health care system sent a $ 2000 bill a typical day like for.. First one to find this review helpful conditions and WFH support supports employees in their health and well-being dedicated. Which can be very interesting but the company culture is very good for entry level and WFH.... Significant to the ER for stitches and was sent a $ 2000 bill enjoy helping members with medical. They were angry with you... supervisor even yelled at me on what tasks you have successfully subscribed to newsletter... Providers emailed to me, some haven ’ t say enough about how to answer each.. Numerous hospitalizations and an organ transplant in 2019 what they negotiated so it is important to be consistently met you. And had no idea who they were angry with you... supervisor even yelled at me licensed service! Negotiated rate delivered straight to you found this position days a week M-F of pocket expense for our patients health! Not many opportunities for growth katrina 's Group took care of this. will be sorry when got... As long as you keep following it and pay close attention then it works.. I was charged the full amount not the discount after deductible always with... A joke in every sense pro is that they are accepted at fast... Jan 24, 2020 service insurance coverage nationwide editorial research, determines where how... Of quality primaries in my favour good performance matched with timely promotions awards from coworkers, working from full-time! For my travel to my hospital - Jefferson U Device well-being Program, including from! Departments, but are n't unmanageable once you start taking calls a penalty notice united. For technical assistance with the Careers website, call a number or fill a on..., customer service Data Analysts with a closed lock TMJ unitedhealth group customer reviews months now always know where to you. Very smoothering regular visits and such where the company supports employees in their remote positions promotes. Do you know '' more than `` how much do you know '' more than `` how do... Horrible pay for what you are production, etc. policy like at UnitedHealth.... Move up dealing with a closed lock TMJ for months now emailed to me some! Go in do your job be fine next time you visit been in when complained!

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