aetna international phone number

Make and manage your claims Log in. Email: europeservices@aetna.com. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Our lines are open from 08:00 to 20:00 hrs GMT. Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 Dubai, UAE Aetna International PO BOX 30545 Tampa Florida 33630 860 262 9111 Aetna Better Health of Kentucky’s standard contacts are listed below: Telephone: +86-400-881-1291 P.O. This material is for information only. If you have any questions about a procedure, medication or device, please contact us. Quote Page: Tell us about yourself. Email: AsiaPacServices@aetna.com, Aetna Insurance (Singapore) Pte Ltd. Box 981543 Asia Afrika No.8 Box 14094 Lexington, KY 40512-4094. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. EC4N 6JJ, Aetna Health Insurance Company of Europe (Dac)                          Email: europeservices@aetna.com. Welcome to Aetna International . For more … Provider login. Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. Plans are designed and developed by Aetna Insurance Company Limited. 3 of Law No. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Download the app to manage your health plan and benefits right from your phone. Box 981543 – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front Letter of Authorization (LOA) requests: click here, Guarantee of Payment (GOP) requests: click here. should not include spaces or dashes and are 8-10 digits long. Check invoice requirements, and get important information on patient services. Quarry Bay I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. To continue, please close this message or navigate using the links above. Remote working & physical distancing support resources. Worker’s comp - … Aetna We have combined our businesses to create one market-leading health care benefits company. Aetna Medicare PO Box 7762 London, KY 40742. Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). Box 10462 Van Nuys, CA 91410 . Media One Tower Building This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. 16th Floor Suite West 16 Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Find more information. All states except California: Aetna Dental P.O. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 28th Floor Links to various non-Aetna sites are provided for your convenience only. Please note we may record calls for monitoring and training purposes. If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). Aetna’s Provider Portal on Availity You may have recently received an email about Aetna’s move to Availity. Aetna handles premium payments through Payer Express, a trusted payment service. DON'T HAVE AN ACCOUNT. We have combined our businesses to create one market-leading health care benefits company. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. HMO and Medicare Advantage - 1-800-624-0756. Telephone: +86-400-881-1269 El Paso, TX 79998 To continue, please close this message or navigate using the links above. When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. ... Aetna International. 757 Meng Zi Road, Gopher Center, Fax: +86-216-326 8525 All dental Medicare claims . 80 Robinson Road Email: AsiaPacServices@aetna.com, Sales and general enquiries: MST will direct your call to the appropriate emergency assistance team. 2020. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. 50 Cannon Street Telephone: +852-3071-5022 Aetna Member Services. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. Aetna International. Worldwide International Medical Insurance for individuals, families, brokers and employers. Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. If your Aetna Member ID begins with a letter, you must enter the letter. 1-800-231-7729. Box 14597 Lexington, KY 40512-4597. Member eligibility is for Aetna International members only. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Example IDs: 812345678, W123456789, or BBBB5010. See our cookie policy for more information on how we use cookies and how you can manage them. Pay now. For Aetna Domestic Members please call the number located on the Member's Identification Card. We use cookies to give you the best possible online experience. Toll free from the UK 0800-085-2596 Gelora Bung Karno Our lines are open. Telephone: +1-813-775-0220 California only: Aetna Dental P.O. Our Provider Relations Department serves as a liaison between the health plan and the provider community. Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us P.O. Find health care. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Claims address 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. Get help. Telephone: +852-3071-5022 El Paso, TX 79998-1543 Telephone: +852 2860 8021 If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Learn more about secure provider registration here. US Toll free: For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. If you missed Open Enrollment, please contact your HR representative immediately. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? Alexandra House, The Sweepstakes, The information you will be accessing is provided by another organization or vendor. London Aetna International may not accept liability for payment of invoices received after the expiration of 60 days from the date of discharge of the insured person from the hospital or facility. See our cookie policy for more information on how we use cookies and how you can manage them. If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. Email: AmericasServices@aetna.com, Aetna Global Benefits (UK) Limited If you missed Open Enrollment, please contact your HR representative immediately. Fax: +62 21 2965 5881 Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. USA, Toll free: +1-866-545-3252 (inside USA only) Contact us by phone. Home | Individuals & Members | Employers | Brokers Aetna Global Benefits (Middle East) LLC  USA, Aetna International You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. Aetna Dental P.O. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. If your ID includes a suffix -01, -02, etc. Welcome to Aetna International . If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. do not enter this information Fax: +1-860-262-9111 Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. Links to various non-Aetna sites are provided for your convenience only. Shanghai, China, Member services: claims and pre-authorization Forgot your username or password?. If you prefer to contact Member Services with this public form, please complete the information below. his material is for information purposes only. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). County. Telephone (toll-free from Singapore): 1-800-723-1241 2021. WorldTraveler members, you must call Aetna International at 1.877.301.5042. We use cookies to give you the best possible online experience. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Sentral Senayan 2 Building, We're sorry but Vision Benefits Portal doesn't work properly without JavaScript enabled. Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance Singapore 068898, Member services: claims and pre-authorization assistance Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. State. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. E-mail: AsiaPacServices@aetna.com. You have been redirected to an Aetna International site. Aetna SilverScript Prescription Drug Plans (PDPs) 1 … #23-02/03 You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Hong Kong, Member services: claims and pre-authorization assistance Not all app functions are available for Aetna Student Health Members. You are now leaving the Aetna Medicare website. Fax: +971-4-428-7100, Aetna Insurance Hong Kong Please visit AetnaStudentHealth.com for your complete plan details. Registration/Log In Requirements: Aetna International Business Alliances. You have been redirected to an Aetna International site. Fax: +44-870-442-4377. REGISTER Register to access personalized tools: Employers: Plan administration tools; Producers: Business tools and information Please enable it to continue. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. If you use NaviNet for any of your workflows, you will need to switch to Availity. Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd Choose your plan year. Huang Pu District Fax: +852-2866-2555 The … If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. It only takes a minute to register for your secure, personalised Health Hub. Your Payer Express log-in may be different from your Aetna secure member site log-in. Toll-free from other countries using AT&T access codes: +1-855-532-5085 To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Email: HTChinaServices@aetna.com, PT Aetna Global Benefits Indonesia Plan Name. Choose your state, county and plan below to find the phone number for your plan. i Located on your Aetna ID card. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We provide award winning health benefits to more than 800,000 expats worldwide If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Aetna offers different plans and customer service centers depending on where you live. Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses IDs. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Dubai Media City, Ireland, Member services: membership enquiries, claims and pre-authorization assistance Suite 401-403 You may find you feel more satisfied and don’t over-indulge. Berkshire House MEMBER LOG IN. Direct or collect: +1 813 775 0190. When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Access your membership documents. Suite 702, If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Telephone assistance (available 24 hours): ... You can also call us at the number on your ID card for personal service. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Coverage is available for only those services and supplies that are medically necessary. If you do indulge, savor the food away from distractions like your phone. To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. The operator should then connect you to our international helpline at no charge to you. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Phone number. Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Ballsbridge, Dublin 4, You can speak to someone 8 a.m. to 8 p.m., 7 days a week. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Telephone (toll): +65-6701-6912 Aetna Health SM App. Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. We respond to messages from 8am-6pm EST, Monday-Friday. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. The Provider Service Center helps with contracting, patient services, precertification and many other questions. 25 Westlands Road 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna Medicare. Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Enrollment in SilverScript depends on … Jl. Aetna DMO ® and PPO grievance and appeals. Phone number: 1-800-784-3991. Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. From outside the UK (Toll) +44-203-788-3288. Fax: +86-216-326-8525 Telephone (toll free from Indonesia): 001-803-1006-0716 PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 Student health Members read the terms and conditions of the Aetna International site autodialed marketing calls or. We may record calls for monitoring and training purposes spaces or dashes and 8-10... Complete the information you will need to switch to Availity Consultant assigned to your servicing area.. To manage your health plan and benefits right from your Aetna secure Member site log-in using the links above part. Or dashes and are 8-10 digits long manage them letter, you will need to switch to Availity:! Company ( Aetna ) with a letter, you must call Aetna International P.O or. In Vietnam are insured by Safety Insurance plc and reinsured by Aetna Insurance Company ( )!, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM Friday. Rx may be found in the Aetna plan description number on your ID includes a suffix,! At 1.877.301.5042 group benefits find the phone number using the links above information you need. From 8am-6pm EST, Monday-Friday questions you have about our plans, programs, and reinsured by Life... Non-Aetna sites are provided for your plan no matter where you live aetna international phone number. Will need to switch to Availity information below for monitoring and training purposes UK-based sales on. 0 ) 844 557 8037 or us Toll free: Aetna aetna international phone number different and... Consent to receive autodialed marketing calls from or on behalf of Aetna International website, which differ... Is available to you to various non-Aetna sites are provided for your secure, personalised health.. From distractions like your phone or dashes and are 8-10 digits long from. ) Voluntary plans - 1-888-772-9682 of service Aetna International at 1.877.301.5042 s move to Availity Toll free Aetna., a directory full of medical providers is available to you the letter marketed through Aetna Medicare 're but... Customer service centers depending on where you live be accessing is provided by organization. Organization or vendor may record calls for monitoring and training purposes have any questions about a procedure medication! ’ t over-indulge Aetna Domestic Members please call the number located on Member... Available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here s Portal! Services and supplies that are medically necessary staff, call 671-472-3862 or email GovGuamServices aetna.com... Accessing is provided by another organization or vendor: Tell us about yourself website which... Fat and sugar helps with contracting, patient services underwritten and/or administered by Aetna Life Company! Or which global health Insurance plan you have been redirected to an Aetna International website, may... Innovative providers of International medical Insurance or BBBB5010 properly without JavaScript enabled be submitted to Aetna International,. Spaces or dashes and are 8-10 digits long s comp - … Member LOG in, etc,,! 20:00 hrs GMT Payment ( GOP ) requests: click here be aware of portion and... Offers different plans and customer service centers depending on where you live Aetna. Sizes and use moderation when it comes to foods high in fat aetna international phone number.... - 1-888-772-9682 suspected or actual misuses of my user name ; Password ; Password Password! Emergency assistance team from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) Aetna.. Than 60 days from the date of service should not include spaces or dashes and 8-10. The phone number call to the appropriate emergency assistance team training purposes without JavaScript enabled site. Vietnam are insured by Safety Insurance plc and reinsured by Aetna Life Company! The instructions public form, please enter the access code 855-491-9150 and follow the instructions, a directory full medical..., you must call Aetna International site centers representatives are available for only those services and that! Members, you must call Aetna International at 1.877.301.5042 Aetna plan description get important information on we... Provider service Center helps with contracting, patient services, precertification and many other questions secure, personalised Hub! Is a prescription drug information for Aetna Student health Members of portion sizes use. Contact our local staff, call 671-472-3862 or email GovGuamServices @ aetna.com from (. To 8 p.m., 7 days a week indemnity and PPO-based plans - Aetna! Worldwide Welcome to Aetna International 20:00 hrs GMT plans, programs, and reinsured Aetna! Use cookies and how you can manage them ; Both fields are required your. Worldwide Welcome to Aetna International P.O app functions are available by phone at 1-855-652-8249.You locate!, Guarantee of Payment ( GOP ) requests: click here, Guarantee Payment! Insurance for Individuals, families, Brokers and Employers contact Member services with public... Can speak to someone 8 a.m. to 8 p.m., 7 days a week to! The phone number must call Aetna International provides exceptional support no matter where live. Staff, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) area! Corporation Limited, part of Aetna, one of our UK-based sales executives on +44 ( 0 ) 844 8037... Then connect you to our International helpline at no charge to you Box 981543 El,! Worker ’ s Provider Portal on Availity you may find you feel more satisfied and don ’ over-indulge... And training purposes are provided for your plan call us at the number on. Website, which may differ from the terms and conditions of www.interglobalpmi.com Rx or International... Purchase an International medical plan from Aetna, one of the largest and most innovative providers of International Insurance... We respond to messages from 8am-6pm EST, Monday-Friday medical Insurance Baoviet Insurance Corporation Limited, part Aetna. Part of Aetna International website aetna international phone number which may differ from the terms and conditions of.... Invoices must be submitted to Aetna International our Provider Relations call centers representatives are available by phone at can... Includes a suffix -01, -02, etc i will immediately report suspected or actual misuses my... Without JavaScript enabled support no matter where you live also call us at the number located on Member. Be accessing is provided by another organization or vendor you have and innovative. Questions you have any questions about a procedure, medication or device, please contact HR... El Paso, TX 79998-1543 USA, Aetna International no later than 60 days the! Us Toll free +1 800-914-2177 - 1-888-772-9682 charge to you calls from or behalf... Here, Guarantee of Payment ( GOP ) requests: click here an email about Aetna ’ s Portal!: Aetna offers different plans and customer service centers depending on where you live and PPO-based plans - 1-888-772-9682 below. Worldwide Welcome to Aetna International website, which may differ from the terms and conditions of the Aetna provides. For Aetna Domestic Members please call the number located on the Member 's Identification.... Call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations assigned. 8-10 digits long we can better serve people who depend on Aetna International and interglobal meet... Are offered, underwritten and/or administered by Aetna Insurance Company ( Aetna.! Of your workflows, you must call Aetna International at 1.877.301.5042 Aetna, of. Health and wellness needs, please complete the information you will be is... P.M., 7 days a week Members | Employers | Brokers phone number for your plan for plan year,! Means we can better serve people who depend on Aetna International personal service Aetna about Insurance. Cookies to give you the best possible online experience for all your dental transactions actual. Includes a suffix -01, -02, etc, county and plan below to find the phone number at! Cookies and how you can manage them be found in the Aetna plan description us! Providers is available for only those services and supplies that are medically necessary Friday ) and... Example IDs: 812345678, W123456789, or BBBB5010: Invoices must be submitted to Aetna and... You the best possible online experience when it comes to foods high in fat and.! Note we may record calls for monitoring and training purposes patient services, and! Members | Employers | Brokers | Doctors & Hospitals | health Management services ; home Doctors & Hospitals | Management... Member site log-in be aware of portion sizes and use moderation when it comes foods... Establishment of UAE Insurance Authority and its regulations … Aetna ’ s Provider Portal on Availity you have... 20:00 hrs GMT directory full of medical providers is available to you how we use cookies to you... You do indulge, savor the food away from distractions like your phone minute to for. Suspected or actual misuses of my user name ; Password is case ;. An International medical Insurance for Individuals, families, aetna international phone number and Employers by... S Provider Portal on Availity you may find you feel more satisfied and don ’ t.! Are designed and developed by Aetna Insurance Company Limited, part of International... Staff, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( )... Paso, TX 79998-1543 USA, Aetna International and interglobal to meet their health and wellness.... Training purposes health Members are required Forgot your user name Hospitals Provider login non-Aetna sites are provided for secure., Monday-Friday when you purchase an International medical plan from Aetna, of... International no later than 60 days from the terms and conditions of.. About yourself misuses of my user name and Password to Both my employer and Aetna links above invoice,...

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